All UK orders are posted via Royal Mail 1st class, and take 1 to 2 days to pack and dispatch, in addition to shipping times. If you require a particularly speedy delivery then please let me know by email. 

Please contact me if your order does not arrive after 8 working days.

Currently I do not ship orders outside the UK.

Shipping costs range from £1 to £5.95.

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House and garden portraits along with larger original commissions are posted via Royal Mail Special Delivery which I will be able to provide tracking for. ​

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Please be sure to enter your correct delivery address at checkout as I can not be help responsible if your parcel is lost due to you entering it incorrectly.

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If you have a question about your order please email ellieheavendesigns@gmail.com